LEAD FAVOR
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Privacy Policy

Lead Favor LLC · leadfavor.com · Last updated: 2026

Privacy Policy

Last updated: May 2026

LEAD FAVOR LLC ("Company," "we," "our," or "us") operates the website at leadfavor.com and related services, software, applications, client portals, and communications (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. By accessing or using them, you consent to the practices described herein.


1. Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Business information (website URL, business name, industry)
  • Billing and payment information
  • Login credentials and account information
  • SMS consent and communication preferences

Technical and Usage Information

  • IP address
  • Browser type and device information
  • Operating system
  • Usage activity and interactions
  • Referral URLs and analytics data

User Content Content you upload or submit, including marketing materials, chatbot content, AI-related inputs and outputs, and communications.

AI and Chatbot Data When you interact with AI-powered tools, chatbots, automations, or AI agents, we collect and process related information to provide and improve our Services.


2. How We Collect Information

We collect information through contact forms, account registration, payments and checkout, cookies and analytics tools, chatbots and live chat, SMS opt-ins, uploaded files and submissions, third-party integrations, and direct communications.


3. How We Use Your Information

We use the information we collect to:

  • Provide and operate The Local AI OS™ services
  • Process transactions and payments
  • Send automated follow-up and nurture communications via SMS and email (with your consent)
  • Generate your free AI visibility audit report
  • Provide customer support
  • Improve our website and systems
  • Analyze usage and performance
  • Operate AI tools and chatbot features
  • Maintain security and prevent fraud
  • Enforce policies and agreements
  • Comply with legal obligations

4. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Lead Favor LLC regarding account notifications, appointment reminders, service updates, and (if separately consented) marketing and promotional messages. Message frequency may vary. You may opt out at any time by replying STOP to any message. Standard message and data rates apply. Consent is not a condition of purchase.

SMS Data Non-Sharing Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to maintain website functionality, remember preferences, analyze traffic and performance, and improve user experience. Third-party analytics providers may also use these technologies. You may adjust browser settings to refuse cookies, though some features may not function properly.


6. How We Share Information

We share data only with trusted service providers required to deliver our Services:

ProviderPurpose
SupabaseDatabase storage
GoHighLevelCRM and SMS/email automation
VercelWebsite hosting
Anthropic (Claude)AI audit report generation
DataForSEOSEO data for audit reports
StripePayment processing

We may also disclose information to comply with legal obligations, protect rights or property, or in connection with business transfers or acquisitions.

We do not sell your personal information to any third party. We do not share personal information with affiliates or third parties for their own marketing or promotional purposes.


7. Data Retention

We retain personal information as long as necessary to provide our Services, fulfill business and legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on information type and applicable legal requirements. You may request deletion at any time.


8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.


9. Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Delete your personal data from our systems
  • Opt out of SMS communications at any time (reply STOP)
  • Opt out of email communications via the unsubscribe link in any email
  • Withdraw consent where applicable

To exercise these rights, contact us at support@leadfavor.com.


10. Third-Party Services

Our Services may integrate with or link to third-party websites and applications. We are not responsible for third-party privacy practices or content. Your use of third-party services is governed by their own policies and terms.


11. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13 and will take steps to delete such information if discovered.


12. International Users

Our Services are intended for U.S. users. Information may be stored and processed in the United States or other jurisdictions where our service providers operate.


13. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updated versions are posted with a revised "Last updated" date. Continued use of our Services constitutes acceptance of the revised Policy.


14. Contact Us

Lead Favor LLC Website: leadfavor.com Email: support@leadfavor.com Phone: 520-552-4907