LEAD FAVOR
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Terms of Service

Lead Favor LLC · leadfavor.com · Last updated: 2026

Terms of Service

Last updated: May 2026

Welcome to Lead Favor. These Terms of Service ("Terms") govern your access to and use of the website located at leadfavor.com and any related services, software, client portals, applications, and communications operated by LEAD FAVOR LLC (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.


1. About Our Services

Lead Favor LLC ("Lead Favor") installs and operates The Local AI OS™ — an AI-powered operational system for local businesses. Our Services include:

  • Automated lead capture and 24/7 follow-up
  • AI chat agents and voice/SMS response
  • Missed call text-back automation
  • Appointment booking and reminders
  • Answer Engine Optimization (AEO) and AI search visibility
  • Marketing automations and CRM integrations
  • White-label AI software solutions

The Services may include access to client portals, software platforms, integrations, automation tools, and third-party applications.


2. Eligibility

You must be at least 13 years old to use the Services. By using the Services, you represent that you meet this requirement. If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.


3. User Accounts

Certain features require an account. You agree to:

  • Provide accurate and current information
  • Maintain the confidentiality of your login credentials
  • Be responsible for all activities occurring under your account
  • Notify us immediately of unauthorized access or security breaches

We reserve the right to suspend or terminate accounts that violate these Terms.


4. Subscriptions and Payments

Certain Services are offered on a subscription or recurring billing basis. By purchasing a subscription, you authorize us to charge your selected payment method for recurring fees until canceled.

  • Fees are non-refundable unless otherwise agreed in writing
  • Pricing may change with reasonable notice
  • Failure to pay may result in suspension or termination of Services
  • Payments may be processed through Stripe or other third-party providers

5. Acceptable Use

You agree not to use the Services to:

  • Send unsolicited, spam, or unauthorized communications
  • Violate any applicable laws or regulations, including telemarketing and SMS laws
  • Infringe on the intellectual property rights of others
  • Engage in fraudulent or deceptive practices
  • Reverse engineer, copy, or exploit our platform or software
  • Interfere with the operation or security of the Services

We reserve the right to investigate and take appropriate action regarding violations.


6. SMS Communications

Lead Favor LLC — The Local AI OS™

Lead Favor provides AI-powered operational systems for local businesses, including automated lead capture, SMS and voice follow-up, appointment booking, customer communication, and operational workflow automation. When you opt in to SMS communications, you may receive:

  • Appointment confirmations and reminders
  • Reschedule notifications
  • Post-service follow-up messages
  • Account, estimate, and payment information
  • Promotional offers, discounts, and service announcements (if separately consented)

How to Cancel: You can cancel the SMS service at any time. Just text STOP to 520-552-4907. After you send the SMS message "STOP," we will send you one final confirmation message and no further messages will be sent. If you want to rejoin, simply sign up again as you did the first time.

Help: If you are experiencing issues with the messaging program, reply HELP for more assistance, or contact us directly at support@leadfavor.com or 520-552-4907.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your campaign enrollment. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy: For questions regarding privacy, please read our Privacy Policy.


7. No Guarantee of Results

Lead Favor does not guarantee specific business outcomes, including search engine rankings, lead generation results, website traffic, conversion rates, or revenue growth. Marketing and AI-related outcomes depend on numerous factors beyond our control.


8. AI-Generated Content Disclaimer

Certain Services utilize artificial intelligence to generate content, recommendations, automations, or outputs. AI-generated outputs may contain inaccuracies or errors. Users are responsible for reviewing and verifying all AI-generated materials before relying on or publishing them.


9. Third-Party Platform Disclaimer

Our Services depend on third-party platforms including GoHighLevel, Vercel, Supabase, Stripe, Anthropic, and DataForSEO. We are not responsible for outages, interruptions, policy changes, or actions taken by third-party providers.


10. Service Availability

We do not guarantee uninterrupted or error-free operation. The Services may be unavailable from time to time due to maintenance, technical issues, updates, or events beyond our control.


11. Client Compliance Responsibilities

Clients are solely responsible for compliance with all applicable laws related to their use of the Services, including SMS and telemarketing laws, email marketing laws, advertising regulations, privacy laws, and consumer protection laws. You are responsible for obtaining all required consents from your customers and contacts.


12. Intellectual Property

The Local AI OS™, Lead Favor branding, and all proprietary system configurations remain the intellectual property of Lead Favor LLC. Client data remains the property of the client. All content, software, branding, and materials provided through the Services are owned by or licensed to Lead Favor LLC and protected by intellectual property laws. You may not reproduce, distribute, or exploit our materials without prior written permission.


13. Reviews and Feedback

By submitting reviews, testimonials, or feedback, you grant us permission to use, display, reproduce, and publish such feedback for business and marketing purposes. We reserve the right to remove reviews that are unlawful, misleading, or offensive.


14. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for violations of these Terms or for any other lawful reason.


15. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.


16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEAD FAVOR LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.


17. Dispute Resolution

Before initiating arbitration, the parties agree to first attempt to resolve disputes informally through good-faith negotiations. If a dispute cannot be resolved informally, it shall be resolved through binding arbitration in the United States in accordance with applicable arbitration rules. Each party waives the right to participate in class actions.


18. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.


19. Changes to These Terms

We may update these Terms at any time. Updated versions will be posted with a revised "Last updated" date. Continued use of the Services constitutes acceptance of the updated Terms.


20. Contact

Lead Favor LLC Website: leadfavor.com Email: support@leadfavor.com Phone: 520-552-4907